🔐 Privacy Policy
Last updated: January 2026
📋 Data Collection Acknowledgement
By using Vedic AI services, you acknowledge and consent to the collection of your:
Name, email, mobile number
Date, time, place of birth (for Kundali)
Processed securely via CCAvenue
Device info, browsing behavior
Your Consent Options: You can manage cookie preferences and opt out of non-essential data collection.
Your Current Consent: Checking...
At Vedic AI, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and safeguard your information when you use our services.
📊 Information We Collect
We collect the following types of information to provide our services:
Information You Provide
- Personal Information: Name, email address and mobile number (required for order processing)
- Birth Details: Date, time and place of birth (required for Kundali generation)
- Address Information: City, state, country (for billing and geo-location based calculations)
Information Collected Automatically
- Device Information: Browser type, operating system, screen resolution
- Usage Data: Pages visited, time spent, click patterns
- Location Data: IP address and approximate geographic location
- Referral Data: How you found our website
Third-Party Data Collection
With your consent, the following third parties may collect data:
- Google Analytics: Website traffic and user behavior analytics
- Facebook/Meta Pixel: Conversion tracking and remarketing
- CCAvenue: Payment transaction data (PCI-DSS compliant)
🎯 How We Use Your Data
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name, Email | Order processing, PDF delivery, support | Contract |
| Birth Details | Kundali generation, astrological calculations | Contract |
| Payment Info | Transaction processing, refunds | Contract |
| Usage Data | Service improvement, bug fixing | Legitimate Interest |
| Analytics Data | Marketing, audience insights | Consent |
🔒 Consent & Your Control
You Are In Control
- Cookie Consent: Choose which cookies to accept when you first visit
- Change Preferences: Update cookie settings anytime via the consent banner
- Essential Only: Use our service with only essential cookies
- Withdraw Consent: Remove consent at any time
🤝 Data Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
- CCAvenue (Payment Processor): To securely process transactions
- Email Services: To deliver PDF reports and order confirmations
- Google & Facebook: Analytics data (with your consent)
- Legal Authorities: When required by law or to protect our rights
🛡️ Data Security
We implement industry-standard security measures including:
- ✅ SSL/TLS encryption for all data transmission
- ✅ Secure server infrastructure with access controls
- ✅ Regular security audits and updates
- ✅ No storage of payment card details on our servers (CCAvenue handles this)
- ✅ Encrypted database for personal information
⏰ Data Retention
| Data Type | Retention Period |
|---|---|
| Order & Kundali Data | 7 years (for re-downloads & legal compliance) |
| Analytics Data | 26 months (Google Analytics default) |
| Marketing Data | Until consent withdrawal |
| Session Cookies | Deleted when browser closes |
⚖️ Your Rights
Under applicable data protection laws (including GDPR-style rights), you have the right to:
Access
Request a copy of your data
Rectification
Correct inaccurate data
Erasure
Request data deletion
Portability
Export your data
Objection
Object to processing
Withdraw Consent
Revoke consent anytime
To exercise these rights, contact us at support@vedicai.in. We will respond within 30 days.
👶 Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. Kundali generation for minors should be requested by a parent or legal guardian who provides consent on their behalf.
🌍 International Data Transfers
Our servers are located in India. If you access our services from outside India, your data may be transferred to and processed in India. By using our services, you consent to this transfer.
🍪 Cookies
We use cookies and similar technologies to enhance your experience. For complete details about cookies, their types and how to manage them, please see our comprehensive Cookie Policy.
📝 Changes to This Policy
We may update this privacy policy periodically. When we make significant changes:
- We will update the "Last updated" date at the top
- We may notify you via email for material changes
- We will display a notice on our website
Continued use of our services after changes indicates your acceptance of the updated policy.
📞 Contact Us
For privacy-related questions, data requests, or concerns:
📧 Email: support@vedicai.in
🌐 Website: vedicai.in
Response time: Within 48 hours for general queries, 30 days for data subject requests.
🙏 Thank you for trusting Vedic AI with your personal information.
We are committed to protecting your privacy and providing transparent data practices.