🔐 Privacy Policy

Last updated: January 2026

At Vedic AI, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and safeguard your information when you use our services.

📊 Information We Collect

We collect the following types of information to provide our services:

Information You Provide

• Personal Information: Name, email address and mobile number (required for order processing)
• Birth Details: Date, time and place of birth (required for Kundali generation)
• Address Information: City, state, country (for billing and geo-location based calculations)

Information Collected Automatically

• Device Information: Browser type, operating system, screen resolution
• Usage Data: Pages visited, time spent, click patterns
• Location Data: IP address and approximate geographic location
• Referral Data: How you found our website

Third-Party Data Collection

With your consent, the following third parties may collect data:

• Google Analytics: Website traffic and user behavior analytics
• Facebook/Meta Pixel: Conversion tracking and remarketing
• CCAvenue: Payment transaction data (PCI-DSS compliant)

🎯 How We Use Your Data

Data Type	Purpose	Legal Basis
Name, Email	Order processing, PDF delivery, support	Contract
Birth Details	Kundali generation, astrological calculations	Contract
Payment Info	Transaction processing, refunds	Contract
Usage Data	Service improvement, bug fixing	Legitimate Interest
Analytics Data	Marketing, audience insights	Consent

🔒 Consent & Your Control

🤝 Data Sharing

We do not sell, rent, or trade your personal information. We may share data only with:

• CCAvenue (Payment Processor): To securely process transactions
• Email Services: To deliver PDF reports and order confirmations
• Google & Facebook: Analytics data (with your consent)
• Legal Authorities: When required by law or to protect our rights

🛡️ Data Security

We implement industry-standard security measures including:

• ✅ SSL/TLS encryption for all data transmission
• ✅ Secure server infrastructure with access controls
• ✅ Regular security audits and updates
• ✅ No storage of payment card details on our servers (CCAvenue handles this)
• ✅ Encrypted database for personal information

⏰ Data Retention

Data Type	Retention Period
Order & Kundali Data	7 years (for re-downloads & legal compliance)
Analytics Data	26 months (Google Analytics default)
Marketing Data	Until consent withdrawal
Session Cookies	Deleted when browser closes

⚖️ Your Rights

Under applicable data protection laws (including GDPR-style rights), you have the right to:

To exercise these rights, contact us at support@vedicai.in. We will respond within 30 days.

👶 Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. Kundali generation for minors should be requested by a parent or legal guardian who provides consent on their behalf.

🌍 International Data Transfers

Our servers are located in India. If you access our services from outside India, your data may be transferred to and processed in India. By using our services, you consent to this transfer.

🍪 Cookies

We use cookies and similar technologies to enhance your experience. For complete details about cookies, their types and how to manage them, please see our comprehensive Cookie Policy.

📝 Changes to This Policy

We may update this privacy policy periodically. When we make significant changes:

• We will update the "Last updated" date at the top
• We may notify you via email for material changes
• We will display a notice on our website

Continued use of our services after changes indicates your acceptance of the updated policy.

📞 Contact Us